Privacy Policy
11 June 2025
This website is operated by Grace and Groves Ltd. a company registered in
England and Wales (Company No.16097252) with its registered office at The Mill
Pury Hill Business Park Alderton Road, Paulerspury, Towcester, England, NN12
7LS. We are committed to protecting and preserving the privacy of our visitors
when visiting our site or communicating electronically with us.
This policy sets out how we process any personal data we collect from you or that
you provide to us through our website. We confirm that we will keep your
information secure and that we will comply fully with all applicable UK Data
Protection legislation and regulations.
Please read the following carefully to understand what happens to personal data
that you choose to provide to us, or that we collect from you when you visit this
site. By visiting www.graceandgroves.co.uk you are accepting and consenting to
the practices described in this policy.
The types of information we may collect from you
We may collect, store and use the following kinds of personal information about
individuals who visit and use our website:
Information you supply to us.
You may supply us with information about you by filling in forms on our website.
This includes information you provide when you submit a contact/enquiry form or
sign up to a newsletter. The information you give us may include your name,
address, company name, e-mail address and phone number.
Information our website automatically collects about you.
With regard to each of your visits to our website we may automatically collect
information including the following:
• Technical information, including a truncated and anonymised version of your
Internet protocol (IP) address, browser type and version, operating system and
platform;
• Information about your visit, including what pages you visit, how long you are on
the site, how you got to the site (including date and time); page response times,
length of visit, what you click on, documents downloaded and download errors.
Cookies
Our website uses cookies to distinguish you from other users of our website. This
helps us to provide you with a good experience when you browse our website and
allows us to improve our site. For detailed information on the cookies we use and
the purposes for which we use them see our Cookie Policy.
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Registered Company number 16097252
How we may use the information we collect.
We use the information in the following ways:
Information you supply to us.
We will use this information:
• To provide you with information and/or services that you request from us;
Information we automatically collect about you.
We will use this information:
• To administer our site including troubleshooting and statistical purposes;
• To improve our site to ensure that content is presented in the most effective
manner for you and for your computer;
• Security and debugging as part of our efforts to keep our site safe and secure.
This information is collected anonymously and is not linked to information that
identifies you as an individual.
Disclosure of your information.
We use a trusted third-party website and hosting provider (Squarespace) to
facilitate the running and management of this website. Squarespace meet high data
protection and security standards and are bound by contract to keep any
information they process on our behalf confidential. Any data that may be collected
through this website that Squarespace process, is kept secure and only processed
in the manner we instruct them to. Squarespace cannot access, provide, rectify or
delete any data that they store on our behalf without permission. We do not rent,
sell or share personal information about you with other people or non-affiliated
companies. We will use all reasonable efforts to ensure that your personal data is
not disclosed to regional/national institutions and authorities, unless required by
law or other regulations.
Unfortunately, the transmission of information via the internet is not completely
secure. Although we will do our best to protect your personal data, we cannot
guarantee the security of your data transmitted to our site; any transmission is at
your own risk. Once we have received your information, we will use strict
procedures and security features to try to prevent unauthorised access.
Third party links.
Our site may, from time to time, contain links to and from the third-party websites.
If you follow a link to any of these websites, please note that these websites have
their own privacy policies and that we do not accept any responsibility or liability
for these policies. Please check these policies before you submit any personal data
to these websites.
Your rights -access to your personal data.
You have the right to ensure that your personal data is being processed lawfully
(“Subject Access Right”). Your subject access right can be exercised in accordance
with data protection laws and regulations. Any subject access request must be
made in writing to hello@graceandgroves.co.uk We will provide your personal data
to you within the statutory time frames. To enable us to trace any of your personal
data that we may be holding, we may need to request further information from you.
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Registered Company number 16097252
If you have a complaint about how we have used your information, you have the
right to complain to the Information Commissioner’s Office (ICO).
Data Retention
We retain your personal information only for as long as necessary to fulfil the
purposes for which it was collected, including legal, accounting or reporting
obligations.
Changes to our privacy policy.
Any changes we may make to our privacy policy in the future will be posted on this
page and, where appropriate, notified to you by e-mail. Please check back
frequently to see any updates or changes to our privacy policy.
Questions, comments and requests regarding this privacy policy are welcomed and
should be addressed to Nikki Hodge via Nikki@graceandgroves.co.uk